Appointment Cancellation Policy

Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time and clients on our waiting list miss the opportunity to receive services they need, and our artists miss out on income. We ask that all new and current guests supply a credit card to have on our files. All cards on file are added to the system via a secure electronic process that ensures the information is encrypted and remains secure. In the event that we do not receive the required notice for adjustments and cancellations the following fees will be applied to your card:

• Notification given at least 48 hours prior to your appointment will receive no charges for rescheduling. 

• Notification given in 24-48 hours prior to appointment time will result in a flat rate charge of  50% of the scheduled appointment. 

• Notification given less than 24 hours will result in a charge of 100% of the scheduled appointment.